Refund Policy

Customers may receive a complete refund for non-downloadable course material so long as:

1.  The return request is made within 10 days of the digital product purchase.

2.  The customer has watched (in minutes) less than 50% of the course content.

3.  No certificates (CEUs) have been awarded or downloaded.

4.  No additional course content such as course outlines, manuals, protocols, cheat sheets, or other material has been downloaded.

To obtain a refund, the customer must supply the date of purchase and reason for return.

Digital products in the form of PDFs, e-books, and downloadable courses are not eligible for return.